Information about the type of meals included in the price is indicated in the rate details.
Måltider kan være begrænsede under Ramadan.
Fee for an extra bed: 16,800 ₸ per night.
The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.
You can request the documents necessary for a visa, the service is provided for an additional fee. Any additional fee will have to be paid even if the booking is subsequently cancelled, and all the agreements exist exclusively between you and the provider of the documents.
Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.
Transfer from/to airport available. Cost: 13,440 ₸ one way.
Know Before You Go
Smoking rooms are available only in the Club Classic category. There are no regular Classic smoking rooms in the hotel.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: ₸ 10300 per person (approximately)
Fee for in-room wired Internet: ₸ 3360 per 24-hour period (rates may vary)
Fee for wired Internet in public areas: ₸ 3360 per 24-hour period (rates may vary)
Airport shuttle fee: ₸ 7900 per vehicle (one way)
Rollaway bed fee: ₸ 13440.0 per night
Deposit: ₸ 15000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
